FAQ

Welcome to the Crestline Fashion FAQ page! We’re here to answer your most common questions about our services, policies, and products. If you have a question not covered here, feel free to contact us!

1. Where do you ship?

We currently ship only to the United States.

2. What is the shipping cost?

We offer Free Shipping on all orders with no minimum purchase requirement.

3. How long does delivery take?

  • Handling time: 1-2 Business days (Monday – Friday)
  • Transit time: 4-7 Business days. (Monday – Friday)
  • Our Order cut-off Time: 5:00 PM (GMT-05:00) Eastern Standard Time (New York).
  • Total Delivery time: 5-9 Business Days

4. What is the cut-off time for orders?

Orders placed before 5:00 PM (GMT-05:00) Eastern Standard Time (New York) are processed on the same business day. Orders made after 5:00 PM (GMT-05:00) Eastern Standard Time (New York) will be processed the following business day.

5. Can I track my order?

Yes, once your order is shipped, you’ll receive a confirmation email with tracking details to monitor your delivery status.

6. What payment methods do you accept?

We accept Following Payment methods

  • Shop Pay
  • Google Pay
  • Visa
  • MasterCard
  • American Express
  • Union Pay
  • Apple Pay

7. What is your return policy?

We accept returns within 30 days of delivery. If you need to return an item Please contact with our Customer support team or you can Visit our Return and Refund Policy page for more information.

8. Do you offer exchanges?

The fastest way to ensure you get what you want is to return the item you own and, after the return is accepted, make a separate purchase for the new item.

10. Are my payment details secure?

Absolutely! We use secure, encrypted payment channels to protect your information. Our website is compliant with industry-standard PCI-DSS regulations.

11. How can I contact with Marlow Fashion?

Here's the Contact information

E-mail: support@crestlinefashion.com

Phone Number: +12024098041

Address: 53 Beekman St, New York, NY 10038, United States

Customer Support: Monday - Friday: 9:00 AM - 5.00 PM

We will do our best to answer your inquiries within 24 Hours.